Your personal information is handled with care at PR77. This page explains exactly what we collect, why we collect it, who we share it with, and what rights you have as a player in the Philippines.
Last Updated: July 2025
This Privacy Policy explains how PR77 (operating through pr77.best) collects, uses, stores, and protects the personal information of players who register and use our platform. It applies to all services offered on PR77, including casino games, sports betting, live dealer tables, bonuses, and any support interactions you have with our team.
PR77 is committed to keeping your personal data safe and using it only for the purposes described in this policy. We take our responsibilities seriously – not just because it's required, but because Filipino players deserve a platform that handles their information with honesty and care.
By creating an account on PR77, depositing funds, or continuing to use the platform after being notified of policy changes, you acknowledge that you have read and understood this Privacy Policy. If you have questions at any point, please reach out to us at support@pr77.best.
Plain Language Promise: We've written this policy to be readable by a regular person – not just lawyers. If anything is unclear, contact our support team and we'll explain it in plain language.
PR77 collects personal information in several categories depending on how you interact with the platform. Here is a breakdown of the specific types of data we gather:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number | Registration and KYC verification |
| Contact Data | Mobile number, email address, residential address | Registration and account updates |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Deposits, withdrawals, KYC |
| Account Data | Username, login history, account preferences, self-exclusion settings | During account use |
| Gaming Data | Game history, bet amounts, session duration, game results | During gameplay |
| Technical Data | IP address, device type, browser, operating system, connection type | Each site visit |
| Communication Data | Support chat logs, emails, feedback forms | When you contact support |
PR77 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or political opinions. We do not collect biometric data unless explicitly required by a regulatory verification process.
PR77 gathers your personal information through several channels:
The most straightforward way: you give us information directly. This happens when you fill in the registration form, complete KYC verification, request a withdrawal, submit a support ticket, or update your account settings. Any information you type into PR77's forms is submitted directly to us.
When you visit pr77.best, our systems automatically collect certain technical information about your device and connection. This includes your IP address, browser type and version, the pages you visit within PR77, timestamps of your sessions, and referring pages. This data is collected automatically using standard web technologies including cookies and session logs.
When you make a deposit or request a withdrawal via GCash, Maya, BDO, BPI, or other supported payment providers, PR77 receives transaction confirmation data from those providers. This typically includes a transaction reference number, the amount, timestamp, and account identifier. PR77 does not receive or store your full payment credentials – those remain with the respective payment provider.
Some games in the PR77 lobby are provided by third-party software developers. These providers may share session and gameplay data with PR77 for the purposes of game integrity, dispute resolution, and responsible gaming monitoring. All third-party providers that supply games to PR77 are contractually required to comply with applicable data protection standards.
PR77 uses your personal data only for the purposes described below. We do not use your data for anything outside this list, and we do not sell your personal information to any third party for advertising or commercial purposes.
Your registration information is used to create and maintain your PR77 account, verify your identity, process your login, and personalise your experience on the platform. This includes storing your game preferences, deposit limits, and responsible gaming settings.
Financial data is used to process your deposits, execute withdrawal requests to your GCash or Maya wallet, and maintain accurate records of your transaction history. PR77 is required to retain transaction records for regulatory and anti-money laundering compliance purposes.
Philippine online gaming regulations require PR77 to verify the identity of all players. Identity and address data is used specifically for Know Your Customer (KYC) checks. This process exists to prevent underage gambling, fraudulent activity, and money laundering – protections that benefit all genuine players on the platform.
Gaming history and session data is used by PR77 to monitor for signs of problematic gambling behaviour. Where our systems detect patterns that may indicate a player is in difficulty – such as rapidly increasing bet sizes, unusually long sessions, or large losses following self-imposed limit reductions – our responsible gaming team may proactively reach out to offer support and information.
Technical data, including IP addresses and login patterns, is used to detect and prevent fraudulent activity, account sharing, bonus abuse, and unauthorised access. PR77 maintains security logs to investigate any incidents that may affect the integrity of the platform or the safety of player accounts.
Communication data – support chat logs and email correspondence – is retained to provide consistent, high-quality support. Having your previous interactions on record means our team can follow up effectively and resolve recurring issues without requiring you to repeat context every time.
Anonymised and aggregated usage data is used to understand how players interact with PR77 and to identify areas where the experience can be improved. This analysis does not involve identifying individual players – it looks at collective patterns such as which game categories are most popular or which pages players spend the most time on.
PR77 processes your personal data under one or more of the following legal bases, in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and applicable regulations:
Philippine Data Privacy Act: PR77 is committed to full compliance with RA 10173. If you believe your data rights under this Act have not been respected, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.
PR77 does not sell, rent, or trade your personal information to third parties for commercial or marketing purposes. Period. Your data may be shared in the following limited and controlled circumstances:
PR77 works with a small number of trusted third-party service providers who assist in operating the platform. These include payment processors (GCash, Maya, BDO, BPI, and similar), identity verification services, game software providers, customer support infrastructure providers, and IT hosting services. Each provider is bound by a data processing agreement requiring them to handle your data securely, use it only for the specified purpose, and comply with applicable data protection laws.
PR77 may be required to disclose personal data to regulatory bodies, law enforcement agencies, or other competent authorities where required by applicable Philippine law or under a valid legal order. This includes disclosures required for anti-money laundering investigations or regulatory audits of our gaming licence.
In the event that PR77's business or relevant parts of it are transferred to a new owner, personal data held by PR77 may be part of the transferred assets. Any new operator would be required to continue handling your data in accordance with this Privacy Policy or provide you with advance notice of any material changes.
No Advertising Data Sales: PR77 has never sold, and will not sell, player data to advertisers, data brokers, or marketing companies. Your information stays within the PR77 ecosystem and its directly contracted service providers.
PR77 takes data security seriously and has implemented a range of technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
What You Can Do: Keep your PR77 password strong and unique. Never share it with anyone – our support team will never ask for your password. Enable 2FA in your account settings for an additional layer of protection.
PR77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Here is a general guide to our retention periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Regulatory and legal compliance |
| Financial transaction records | 7 years from transaction date | Anti-money laundering requirements |
| KYC identity documents | 5 years post-account closure | Regulatory compliance |
| Gaming history | 5 years | Dispute resolution, responsible gaming |
| Support communications | 3 years | Service quality, dispute reference |
| Technical/session logs | 12 months | Security monitoring |
When data is no longer needed, PR77 securely deletes or anonymises it. Anonymised data – from which you can no longer be identified – may be retained indefinitely for aggregate analytical purposes.
PR77 uses cookies and similar tracking technologies to operate the platform efficiently and provide you with a consistent experience. A cookie is a small text file stored on your device by your browser when you visit a website.
PR77 does not use advertising cookies or sell cookie-derived data to third-party advertisers. You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to log in and use the platform.
As a player and data subject, you have the following rights under the Philippine Data Privacy Act (RA 10173) and PR77's privacy commitments. You can exercise any of these rights by contacting us at support@pr77.best.
Request a copy of the personal data PR77 holds about you, along with information about how it is being used.
Request correction of inaccurate or incomplete personal data. You can update most account details directly in your PR77 account settings.
Request deletion of your personal data where there is no legal requirement for PR77 to continue holding it. Note that regulatory retention requirements may mean some data must be kept for a defined period.
Object to certain types of processing, including marketing communications. You can unsubscribe from PR77 marketing emails at any time via your account preferences.
Request a copy of your data in a machine-readable format where technically feasible.
Where processing is based on your consent, you may withdraw it at any time. Withdrawal will not affect processing already carried out with consent.
How to Submit a Request: Email support@pr77.best with the subject line "Data Rights Request" and specify which right you are exercising. We will acknowledge your request within 3 business days and respond in full within 30 days. More complex requests may take longer, in which case we will notify you of the extended timeline.
PR77 is strictly for adults aged 21 and above in the Philippines. We do not knowingly collect personal data from individuals under the legal gambling age. If we become aware that data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe your child has created an account on PR77, please contact us immediately at support@pr77.best. We will act promptly to investigate and resolve the situation.
PR77 uses age verification as part of the KYC process. Any account that cannot be verified as belonging to a person aged 21 or above will be suspended pending investigation.
PR77 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the features of the platform. When we make material changes to the policy, we will notify you in advance via email to your registered address or via a prominent notice on the PR77 platform.
The "Last Updated" date at the top of this page will be revised whenever the policy is changed. Minor updates – such as typographical corrections or clarifications that do not affect your rights – may be made without prior notice.
We encourage you to review this policy periodically so that you remain informed about how PR77 is protecting your information. Continuing to use PR77 after an update takes effect constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests related to this Privacy Policy or the way PR77 handles your personal data, please get in touch. We aim to respond to all privacy-related queries promptly and clearly.
If you are not satisfied with PR77's response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the regulatory authority responsible for enforcing the Data Privacy Act.
Our Commitment: PR77 treats every data and privacy concern as a priority. Whether you want to know what data we hold about you, request a correction, or simply understand how your information is being used – our team will give you a clear, honest, and complete answer.
PR77 has never sold and will never sell personal data to advertisers, data brokers, or any third party for commercial gain. Your information is not a product.
Every connection to pr77.best is secured with TLS encryption. All sensitive data stored in our systems is encrypted at rest. Your information is protected in transit and in storage.
Only PR77 staff who genuinely need access to your data to do their job can see it. Access is logged, audited, and reviewed regularly.
PR77's data practices comply with the Philippine Data Privacy Act (RA 10173). Filipino players have full rights to access, correct, and request deletion of their personal data.
We keep your data only as long as required – by regulation or legitimate need. Once retention periods expire, data is securely deleted or anonymised.
If PR77 needs to change how it handles your data in a material way, we'll tell you before it happens – by email or in-platform notice, in plain language.
Now that you know how PR77 handles your data, join thousands of Filipino players who enjoy fair games and fast GCash payouts on a platform built for them.